Last update 12/17/2025

GENERAL TERMS AND CONDITIONS OF USE FOR THE SITE

IT IS IMPORTANT TO CAREFULLY READ AND UNDERSTAND THESE GENERAL TERMS AND CONDITIONS OF USE FOR THE SITE. IN AGREEING TO THESE CONDITIONS, YOU UNDERTAKE TO COMPLY WITH THE TERMS AND CONDITIONS BELOW. IF YOU DO NOT AGREE WITH THESE TERMS AND CONDITIONS AND DO NOT WISH TO COMPLY WITH THEM, YOU SHOULD NOT ACCEPT THEM. THIS MEANS YOU CANNOT BENEFIT FROM THE SERVICES PROVIDED ON THE SITE BY THE COMPANY.

Recitals

 ULULE SAS, a simplified joint stock company with a share capital of €293 478, registered in the Paris trade and companies register under number 794 710 830, registered as an 'Intermédiaire en Financement Participatif' or IFP (crowdfunding intermediary) with ORIAS under number 17003008, having its head office at 10 rue de Penthièvre, 75008 Paris, France (hereinafter "the Company"), publishes and operates a website under the Ulule brand, available on the Internet at this address: http://www.ulule.com (hereinafter "Ulule" or "the Site"), with the following purpose:

• To enable creators to create and submit one or more fundraisers on Ulule in search of financial contributions;

• To provide a mediation service between creators and contributors through the site managed by the company to facilitate their interactions;

• To offer internet users the opportunity to become a site user and financially support one or more fundraisers by making a contribution;

Ulule acts as an intermediary between internet users who wish to participate in financing fundraisers and creators looking for financial contributions for these fundraisers.

The present General Terms and Conditions aim to define the terms and conditions for making these services available to site users.

Using Ulule or the services offered on Ulule implies full and entire acceptance of these General Terms and Conditions of Use by users, including the stipulations of the Community Guidelines and the information provided in the FAQ.

Article 1. Definitions and Scope of Application

1.1 Definitions

The definitions below have the same meaning whether used in singular or plural.

"Credit Card" refers to a valid payment or credit card, subject to acceptance by Ulule (Visa, MasterCard, CB).

"Fundraiser" refers to any fundraising page launched on the Site, regardless of the collection mode chosen by the Creator, and allowing the Creator to collect contributions in accordance with the General Terms of Use.

"Rewards-based Fundraiser" refers to a collection mode in which rewards are offered by the Creator to Contributors in exchange for their contribution. If this collection mode is chosen, a funding goal must be set by the Creator, as well as a collection period. This mode operates on an all-or-nothing basis: funds collected are only transferred to the Creator if the funding goal is reached or exceeded at the end of the Collection Period.

"Donation Fundraiser" refers to a collection mode without any rewards for the contributions made by Contributors. In this collection mode, the funds collected are immediately acquired by the Creator upon payment validation.

"Subscription Fundraiser" refers to a collection mode in which the fundraiser page does not have an end date, for which contributions are monthly donations, or one-time donations, and for which the Creator may offer rewards depending on the level of monthly contribution. In this collection mode, the funds collected are acquired by the Creator as soon as the payment is debited.

"Commission" refers to the remuneration owed to the Company and deducted from the contributions collected by the Creator in exchange for the mediation service provided.

"Personal Account" refers to the user's personal space on the Site. This space is accessible only by entering the login credentials and allows access to the services provided by the Company. It also allows the user to consult and modify their own personal data.

"General Terms and Conditions" refers to these general terms of use of the Site applicable to visitors, which can be consulted on the Site by any visitor and to which these visitors must adhere to become a User.

"Reward" refers, where applicable, to the reward(s) possibly offered by the Creator to Users in exchange for their contribution to a fundraiser. The reward(s) related to a fundraiser will be defined on a case-by-case basis on the Site, at the sole discretion of the Creator, provided that financial rewards (equity participation, repayment with or without interest, royalties, etc.) are prohibited on the Site.

"Contribution" refers to any sum of money collected by the Creator through the Site's mediation to finance one or more fundraisers offered on the Site.

"Creator" refers to any natural or legal person registered on the Site with the aim of presenting and promoting one or more fundraisers that will be realized with the support of contributions collected through the Site's mediation.

"Intellectual Property Rights" refers to all intellectual property rights as provided by the Intellectual Property Code and national and international conventions, including copyright, related rights of performing artists and producers of phonograms and videograms, trademark rights, patents, trade names (including Internet domain names and email addresses), copyrights, moral rights, rights to all models, rights to all databases, know-how, registered or not or capable of being registered or not and existing in any part of the world.

"Identifier" refers to the data necessary for a user's identification, consisting of an email address or username, and a password.

"Service Fees" refers to the fees charged by Ulule to each contributor during a transaction on the platform. They are intended to partially cover the operating costs of the platform, including banking fees, service development, and user support. These fees are clearly indicated during the payment process and are charged in addition to the contribution amount and do not reduce the sum received by the Creator.

"Business Day" means a calendar day excluding Saturdays, Sundays, and public holidays in metropolitan France.

"Funding Goal" refers to the total amount  of funds sought by the Creator for the realization of a fundraiser with rewards. This funding goal may be expressed, at the Creator's choice, either in terms of monetary goal or in terms of the number of presales to be obtained for the fundraiser.

"Party" refers to, as the case may be, the Company and/or any User who has accepted the application of the General Terms and Conditions, and "Parties" refers to all of them together.

"Collection Period" refers to the duration during which Users can make contributions through the Site's mediation for a given fundraiser.

"Service(s)" refers to all the services, whether paid or free, offered on the Site.

"Company" refers to ULULE, a simplified joint-stock company with a share capital of €293,478, registered with the PARIS RCS under number 794 710 830, registered as an Intermediary in Crowdfunding (IFP) with ORIAS under number 17003008, with its registered office at 10 rue de Penthièvre, 75008 Paris, France.

"Transaction" refers to a transaction concluded by a User under the conditions provided in the General Terms of Use of the Site and resulting in a valid payment.

"Ulule" or "the Site": refers to the website accessible on the Internet at http://www.ulule.com, exclusively owned by the Company, whose purpose is, among other things, to allow Creators to promote their fundraisers and for Users to provide their financial support to these fundraisers through contributions made through the Site.

"User" refers to a user who has registered on the site and/or wishes to support one or more fundraisers offered on the Site by making one or more contributions to one or more fundraisers.

"User" collectively refers to Creators and Users registered on the Site provided they have previously adhered to the General Terms and Conditions.

"Visitor" refers to any person who visits the Site to consult the content and information published on the Site without being registered or prior to their registration on the Site as a User.

1.2 Scope of Application

These general terms and conditions of use ("hereinafter the General Terms and Conditions") apply, without restriction or reservation, to all services offered by the Company on its Site, accessible in particular at www.ulule.com, except for specific conditions applicable to certain services.

These General Terms and Conditions prevail over any other general or specific conditions not expressly approved by the Company. The subscription to services is reserved exclusively for Users who have previously read the General Terms of Use in their entirety and accepted them without reservation.

The User declares and acknowledges having read the General Terms of Use in their entirety.

These General Terms of Use take effect from their publication on the Site and remain in force until they are partially or fully modified by the Company.

The General Terms of Use are regularly updated and are therefore subject to change. Given the possible extensions and improvements to the Site's operation, the Company reserves the right to adapt or modify at any time the scope of the services offered through the Site. The Company reserves the right to unilaterally modify the General Terms of Use at any time, without notice.

New features will be posted on the Site to be brought to the attention of Users and Creators. It is therefore up to the User to consult and accept the General Terms of Use when making a contribution, in particular to ensure the provisions in force. Each use of the services offered on the Site by Users constitutes acceptance of the latest version of the General Terms of Use published on the Site.

Article 2. Conditions of Access and Registration on the Ulule Site

2.1 Consent and Capacity

Registration is done by completing an online form. Once the form is filled out and validated, during the registration, the User or Creator commits to providing accurate data and is required to fill in all mandatory fields in the registration form.

The individual User must be of legal age and must have the capacity to enter into contracts.

The representative of the legal entity User certifies having all the necessary rights to conclude these presents on behalf of the legal entity he represents.

The User commits not to create or use other accounts than the one initially created, whether under their own identity or that of a third party. Any deviation from this rule must be subject to a specific request from the User and an express and specific authorization from the Company. The act of creating or using new accounts under their own identity or that of third parties without having requested and obtained authorization from the Company may result in the immediate suspension of the User's account and all associated services.

The User guarantees that the information he communicates through the Site is accurate, sincere, and conforms to reality. He commits to inform the Company without delay in case of modification of the information provided at the time of registration and, if necessary, to carry out these modifications within his personal space.

2.2 Identifier and Password

Upon account creation, the User will choose or be assigned an identifier and a password (hereinafter "Identifiers") allowing access to his personal space. These identifiers are personal and confidential. They can only be changed at the request of the User or at the initiative of the Company.

The User is solely and entirely responsible for the use of the Identifiers concerning him and commits to do everything possible to keep his Identifiers secret and not to disclose them to anyone, in any form and for any reason whatsoever.

The User will be responsible for the use of his Identifiers by third parties or for actions or statements made through his personal User account, whether fraudulent or not, and guarantees the Company against any request in this regard.

Furthermore, the Company does not have the obligation and does not have the technical means to ensure the identity of the people registering on the site, it is not responsible in case of identity theft of the User. If the User has reason to believe that a person is fraudulently using identification elements or his account, he must immediately inform the Company.

In case of loss or theft of one of the Identifiers concerning him, the User is responsible for any damaging consequence of this loss or theft and must use, as soon as possible, the procedure allowing him to modify them.

In the event that he becomes aware of another person's access to his Personal Account, the User will immediately inform the Site manager by email at [email protected], and confirm this information by registered mail to the following address: ULULE SAS, 10 rue de Penthièvre, 75008 Paris.

Use of the site that is fraudulent, or that violates these General Terms and Conditions, will justify that access to the Services or other functionalities of the Site be denied to the User, at any time.

Article 3. Conditions Applicable to Creators

3.1 Nature of Services Offered to Creators

The Site allows Users who wish to collect funds by creating one or more fundraising pages.

The Company acts as a technical intermediary by providing the Creator with an online platform allowing him to create, broadcast, and promote his Fundraiser on a dedicated internet page.

3.2 Presentation of Fundraisers

Creators who wish to promote their Fundraisers and obtain financing, submit to the Company, for publication on the Site, a presentation detailing the purpose, nature, and objectives of the fundraising they wish to undertake.

To be accepted by the Company for online publication on the Site, the Creator commits to providing a clear and precise description of the Fundraiser project.

Several fundraising modes are possible on the Site. If he has chosen to conduct a Fundraiser with Rewards, he must also provide the minimum amount that must be reached for the Fundraiser to be considered funded, the Collection Period, and the Rewards he offers.

The characteristics and parameters of the Fundraisers are subject to prior acceptance by the Company without obligation to motivate its refusal, and without this resulting in a guarantee for the User regarding the commitments of the Creator, or the authenticity of the information presented by the Creator. Indeed, the review of Fundraiser presentations primarily aims to verify the coherence and quality of presentation of the information provided, and is not intended to control the viability of the Creators' commitments, the feasibility of their objectives, or the authenticity of the information provided.

For example, the Company will systematically refuse Fundraisers that are fanciful, lacking seriousness, detached from any concrete reality, and doomed to failure.

It is the Creator's responsibility to ensure that he has all the necessary rights to publish the Fundraiser on the Site and that he complies with all applicable laws and regulations related to his commitments, both concerning the possible Rewards he offers and concerning the use he indicates he wants to make of the collected funds. In particular, Creators are prohibited from bringing Fundraisers into violation with current laws and regulations, which could harm human dignity or a person's privacy, the protection of third parties' personal data (see in particular Ulule's Privacy Policy), contrary to good morals, or inciting or leading to illegal activity or any other activity that would infringe on the rights of the Company and its co-contractors, other Users, and, more generally, any third party.

The Creator is fully responsible for the content of the Fundraiser presentation published on the Site and must ensure in particular that this presentation cannot mislead Users.

The Creator acknowledges that providing misleading, incomplete, or erroneous information is likely to engage his liability against the Company and Users and assumes full responsibility for the consequences resulting from any omission or negligence in this regard.

In case of death, incapacity, accident of the Creator, or any other event placing him in the incapacity to fulfill the commitments made in connection with a Fundraiser (Reward promised to Users or use of the collected money to do something specific), the Company is authorized to suspend the ongoing collection.

More generally, the Company may discretionarily cancel an ongoing collection as soon as it is noted that the Creator violates these presents. In this case, all registered Contributions would be immediately canceled, the concerned Users refunded, and the Creator could not claim to recover the collected sums.

Creators acknowledge being firmly determined to implement all means to fulfill the commitments they make through the site's mediation, whether concerning the possible Rewards promised or the indicated use of the collected funds. They commit to regularly update their Fundraiser pages and to share with other Users information concerning the progress of their commitments, even after the expiration of the Collection Period.

3.3 Reputation Safeguard Clause

Ulule reserves the right, at its sole discretion, to evaluate any Fundraiser or Content that could potentially lead to significant public backlash, harm the reputation of the Site, the Company, its Users, Creators, partners, and stakeholders, or violate the values and ethical principles promoted by the Site, which include, but are not limited to:

• diversity: valuing and including people from different backgrounds, cultures, ethnicities, sexual orientations, gender identities, and physical or mental abilities;

• gender equality: fighting gender inequalities and promoting equal rights, opportunities, and treatment for men, women, and non-binary people;

• inclusion: creating spaces, opportunities, and communities where everyone feels respected and valued;

• social justice: striving to create an equitable society where rights and opportunities are justly distributed across society, including for historically marginalized or oppressed groups;

• environmental awareness: recognizing the climate emergency and promoting sustainable practices to protect the environment for future generations;

• minority rights: protecting and promoting the rights of minority groups, including ethnic, religious, cultural, sexual, and gender minorities;

• fighting xenophobia: actively engaging in combating fear, distrust, or hatred towards foreigners or anything perceived as foreign or different;

• accessibility: improving access and participation in physical, digital, and social spaces for people with disabilities;

• corporate social responsibility: the belief that companies should be accountable not only to their shareholders but also to their employees, customers, society at large, and the environment;

• fighting gender-based and sexual violence: ongoing efforts to eliminate discrimination and violence based on sex or gender;

• combating cyberbullying: actions aimed at preventing and fighting online harassment, to create safe and respectful digital spaces for all users;

Any Creator of a Fundraiser or Content that may cause significant public backlash, harm the reputation of Ulule, its Users or Creators, or violate the ethical values and principles promoted by Ulule, whether due to the nature of the Fundraiser, or the beneficiaries or individuals associated with it, must, before launching the Fundraiser or publishing the Content, disclose this risk to the Company by indicating it in the discussion thread with the Ulule team.

If, once a Fundraiser is launched, or Content is published, Ulule identifies such a risk, which has not been indicated by the Creator prior to the launch of the Fundraiser or the publication of said Content, Ulule will notify the creator of the collection and propose corrective actions, which may include, without limitation, modifying the content of the Fundraiser, stopping the Fundraiser early, or outright canceling the Fundraiser with a refund of the amounts committed by Users for their Contributions.

If the corrective actions proposed are not implemented by the Creator within 48 hours, or if the nature of the Fundraiser is such that corrective actions cannot remedy the potential damages, the Company reserves the right to unilaterally stop the Fundraiser, either by early termination of the Fundraiser or by outright cancellation of the Fundraiser with a refund of the amounts committed by Users for their Contributions, without prejudice to any other right or recourse.

Except in cases of emergency or proven damage, the early termination of a Fundraiser by the Company under this clause will be preceded by a new 48-hour notice addressed to the Creator by electronic communication.

The Creator acknowledges that the termination of a Fundraiser under this clause, whether by reducing its duration or canceling it outright, does not entitle them to any compensation.

3.4 Promotion on the Site and Outside the Site

As part of managing Fundraisers and the Company's marketing operations, the Company is led to promote Fundraisers, Services, the Site, and/or the Company.

The Creator agrees hereby that the content and information provided may be freely used by the Company for promotional purposes.

Thus, the Creator grants the Company, exclusively, free of charge, worldwide and for the entire duration of these presents, the rights as specified below, to allow the Company to provide the Service in the form of broadcasting on the Internet, on mobile telephony networks, and/or on any other current public communication network.

To this end, the Creator grants the Company, the right, in particular:

• to use, as part of its communication and promotion of the Site, its name as well as the name and characteristics of the Fundraiser;

• the right to reproduce and have reproduced the content and information provided on the Site on any network, by any process, in any form known or unknown, in association or not with other works of any nature as long as these exploitations are carried out in connection with the promotion of the Fundraiser;

• to represent or have represented all or part of the content of the Fundraiser;

• to adapt or have adapted all or part of the content of the Fundraiser.

The Creator also expressly authorizes the Company to ensure the promotion and/or advertising of the Fundraiser, and to broadcast with the content advertising, commercial, and/or promotional messages relating to third-party products or services.

The Creator also expressly accepts that the content and information provided be exploited on the Site with the presence of brands or logos of the Company's partners.

3.5 Fulfillment of Creators' Commitments

The Creator commits to fulfilling the commitments made to Users, in particular to use the collected funds in accordance with the description of his Fundraiser, and, if he has offered Rewards, to provide the Rewards described on the Fundraiser page.

When offering Rewards, the Creator is encouraged to ensure that he will be able to provide the Rewards he proposes to Users at the end of the Fundraiser. Rewards can be of any nature other than financial (personal creations, content, objects, invitation to an event, etc.).

Creators commit not to propose or provide any illicit Rewards, in particular of a sexual, racist, discriminatory, defamatory, abusive, xenophobic nature, inciting to violence, violating the image of third parties, infringing on public order or good morals, contrary to laws, violating professional secrecy, property, and trademark rights, patents, or any other intellectual or industrial creation belonging to third parties, dangerous or counterfeit.

In case the Creator cannot reward Users with the promised Rewards, he expressly commits to refunding them in full and accepts that the Company cannot assist him in this process.

The Creator expressly acknowledges that he is solely responsible for the administrative, accounting, fiscal, and social management related to the Fundraiser, including the amounts received through the Company, and their fiscal qualification.

The Company is not responsible for the actions of Creators who remain solely responsible for the terms that bind them with Users in the context of fundraising Contributions through the Site's mediation. Creators are responsible for the Contributions they receive through the Site's mediation and the possible Rewards they offer in the context of Fundraisers presented on the Site.

Consequently, the risks involved in the development and execution of projects realized with the collected funds, such as possible delays or cancellations, lie entirely and exclusively with the Creators.

Creators may organize refunds at their sole discretion. The Company is not responsible for refunds that occur on Fundraisers without passing through the platform.

Article 4. Conditions Applicable to Collection and Tracking of Contributions

4.1 Collection of Contributions

Users are entirely free to choose the amount and allocation of their Contributions.

For Fundraisers offering Rewards, Users freely choose the Reward they wish to receive among those offered by the Creator, provided that the amount of the Contribution made is equal to or greater than the value of the chosen Reward.

By accepting the terms of this contract, the User declares that the source of funds used by him on the Site is not illegal and commits not to use it for any illegal or fraudulent activity, including money laundering.

It is reminded here that the Company is only an intermediary between the Creator and the User in the promotion of a Fundraiser, by providing the Creator and the User with its Services and the Site.

Consequently, the User cannot seek the Company's liability in case of the Creator's failure, whether this failure concerns a delay in delivering the Rewards, a cancellation or inability to use the collected funds according to the purpose of the Fundraiser, for any reason, or a non-delivery of the Rewards, or one or more Rewards not conforming to the description given by the Creator.

4.2 Payment of Contributions by Users and related service fees

The Company applies service fees of 10 cents + 2.2% including VAT on the total amount of each Contribution. These service fees are added to the amount of the Contribution and are borne by the Contributor. They contribute to the operation of the platform and help improve the quality of services offered.

The service fees are:

- Applied only to Contributions created from April 17, 2025

- Calculated on the total amount of the Contribution, including shipping costs and any donations

- Fully refunded in case of failure of the Collection with Rewards or cancellation of the Contribution on a Collection with Rewards

Example: For a Contribution of €100, the service fees will be 10 cents + 2.2% x €100 = €2.30 including VAT, for a total amount to pay of €102.30 including VAT."

The payment of the Contribution and service fees will be made using one of the payment methods offered on the Site, which may be, for example, a credit card and/or any other payment method already offered on the Site or that will be integrated into the service in the future."

When Users make a Contribution on a Fundraiser or when Creators publish a Fundraiser, they accept the terms of use of the payment systems used on the Site.

For payment and fundraising flows in euros: the Company has chosen to trust Mangopay SA through the Mangopay solution for all monetary payment services denominated in euros. By using the payment system offered on the Site to make a payment in euros or collect funds in euros, Users and Creators therefore accept the terms of use of Mangopay which are annexed to these presents and are an integral part of the general terms of use of the Ulule Site.

For payment and fundraising flows in a currency other than the euro: payments and fundraising denominated in a currency other than the euro are carried out using the Stripe Connect payment system. By using the payment system offered on the Site to make a payment or collect funds in a currency other than the euro, Users and Creators therefore accept the terms of use of Stripe Connect. The full terms of use of Stripe Connect can be found here: https://stripe.com/connect/ account-terms

4.3 Management of Contributions

4.3.1 Fundraisers Operating in “Fundraiser with Rewards” Mode

4.3.1.1 Payments by Credit Card via the Payment Service Provider Mangopay (payments in euros)

For payments made in euros, Ulule uses the services of the Payment Service Provider Mangopay. For these transactions, the Contribution is immediately debited from the User's bank account.

If the Contribution was made on a Fundraiser operating in Fundraiser with Rewards mode, the User can decide if he wishes to cancel his Contribution before the expiration date of the Collection Period. In this case, the amount of his Contribution is automatically re-credited to his bank account, an operation that takes on average 2 to 5 business days once the cancellation is confirmed.

If at the end of the Collection Period the Funding Goal has not been reached, the User's Contribution is then re-credited to his bank account.

If at the end of the Collection Period the Funding Goal has been reached or exceeded, the User's Contribution is transferred to the Creator's bank account and can no longer be refunded to the User who made the Contribution via the system set up by the Company and its partner Mangopay. In case of dispute or desire to be refunded, the User must then interact directly with the Creator.

4.3.1.1 Payments by Credit Card via the Payment Service Provider Stripe (payments in a currency other than the euro)

For payments made in a currency other than in euros, Ulule uses the Payment Service Provider Stripe. For these transactions, the Contribution is not immediately debited from the User's account. A payment authorization is recorded, which will only be executed in case the Funding Goal is reached once the Collection Period is over.

If the Contribution was made on a Fundraiser operating in Fundraiser with Rewards mode, the User can decide if he wishes to cancel his Contribution before the expiration date of the Collection Period. In this case, the amount of his Contribution will never be debited.

If at the end of the Collection Period the Funding Goal has not been reached, the User's Contribution is not debited.

If at the end of the Collection Period the Funding Goal has been reached or exceeded, the User's Contribution is debited and transferred to the Creator's bank account and can no longer be refunded to the User who made the Contribution via the system set up by the Company and its service provider Stripe. In case of dispute or desire to be refunded, the User must then interact directly with the Creator.

4.3.2 Fundraisers Operating in “Donation Fundraiser” or “Subscription Fundraiser” Mode

For Fundraisers operating in “Donation Fundraiser” or “Subscription Fundraiser” mode, the Contribution by credit card is immediately debited from the Contributor's account and is immediately credited to the Collected Funds of the concerned Fundraiser, and can no longer be refunded to the Contributor, regardless of the Payment Service Provider used (Stripe or Mangopay)

If the User has opted for a monthly Contribution, he can manage this choice within his User space, in particular to suspend or stop his monthly Contribution. This action is only effective for future monthly installments and does not entail the cancellation of monthly installments already debited in the past, which remain acquired by the Creator.

In case of dispute or desire to be refunded, the User must interact directly with the Creator.

4.4 Commissions as Remuneration for the Mediation Service and Reversal of Collected Sums

Access to the Site is free.

The Company applies a commission on the funds collected by Creators' Fundraisers. The payment of this commission is automatically deducted by the Company from the total amount collected through the Site.

For Fundraisers collecting in Fundraiser with Rewards mode, the commission on collected funds is due only for Fundraisers that have reached or exceeded their Funding Goal at the end of the Collection Period. It is charged at the time of transferring the Collected Funds.

For Fundraisers collecting in Donation Fundraiser or Subscription Fundraiser mode, the commission on collected funds is due regardless of the amount reached. It is charged at the time of transferring the Collected Funds.

The commission remunerating the Services provided by the Company is calculated as a percentage of the amount of Contributions collected by the mediation of the Site that are subject to a fund transfer. The applicable percentage varies according to the payment method and the volume of collected funds and the currency in which the funds are collected.

For Creators collecting funds in euros, the following pricing is applicable, calculated at each execution of a fund transfer, on the corresponding fund transfer amount:

• Tier ranging from €0 to €100,000 in collected funds: commission of 6.67% excl. VAT for funds collected by Credit Cards, and 4.17% excl. VAT for funds collected via offline contributions (such as wire transfers for example) added to the collection (checks or transfers);

• Tier ranging from €100,001 to €250,000 in collected funds: commission of 5.83% excl. VAT for funds collected by Credit Cards, and 3.33% excl. VAT for funds collected via offline contributions added to the collection (checks or transfers);

• Tier ranging from €250,001 to €500,000 in collected funds: commission of 5.00% excl. VAT for funds collected by Credit Cards, and 2.50% excl. VAT for funds collected via offline contributions added to the collection (checks or transfers);

• Funds collected beyond €500,000: commission of 4.17% excl. VAT for funds collected by Credit Cards, and 1.67% excl. VAT for funds collected via offline contributions added to the collection (checks or transfers);

Example of calculation:

A Fundraiser has collected €166,000 on Ulule, split into €112,000 collected by credit card and €54,000 collected via offline contributions added to the Collected Funds at the Creator's request.

The commission as remuneration for the Mediation Service is calculated as follows:

All funds, regardless of the payment method, are first cumulated, (€166,000), to apply the pricing by tier contributions offline check and transfer. Then, 2.50% excl. VAT of commission is added only for the funds collected by credit cards, which constitutes the differential between the credit card pricing and the check/transfer pricing, regardless of the tier:

€100,000 * 4.17% + €66,000 * 3.33% + €112,000 *2.50% = €9,167.80 of commission excl. VAT.

For Creators collecting funds in a currency other than the euro, the commission is 6.67% excl. VAT for funds collected by Credit Cards, and 4.17% excl. VAT for funds collected via offline contributions.

VAT is applicable at the rate in force on the day the transfer of collected funds is carried out and depends on the Creator's location. The services provided by Ulule SAS are considered at the community level as being electronic services, the VAT rate applicable when the Creator is an individual depends on his location.

Since January 1, 2015, services provided electronically are taxable at the place of consumption when these services are provided by taxpayers, whether established or not in the European Union (EU), to non-taxable persons ("consumers") having their domicile or usual residence in the territory of the EU. Electronic services are thus taxable at the VAT rate in force in the Member State where the consumer is domiciled (for example 20% for a Creator individual based in France, which leads to a commission rate of 8% incl. VAT for funds collected by credit card below €100,000).

This transfer can be made as soon as the Creator has indicated all the necessary information for the transfer of sums (bank details in particular) and provided all the necessary identification data for the transfer of funds (RIB, copy of ID, etc.). The payment deadlines are as follows:

• within a maximum period of 12 business days following the expiration of the Collection Period for Fundraisers with Reward;

• within a maximum period of 12 business days following the request for fund transfer for Donation Fundraisers or Subscription Fundraisers.

4.5 Taxes Applicable on Collected Funds and Issuance of Tax Receipts

It is up to each User to pay any applicable tax or tax associated, whether on the Contributions collected by the mediation of the Site as Creators, or on the Contributions made by Users as support.

The Company can in no way substitute for them in this respect nor even advise them on the nature and detail of their obligations.

Creators are responsible for establishing and directly transmitting to Users the possible tax receipts attesting to donations made through the Site's mediation.

It is up to each User to verify his eligibility to benefit from tax deductions on all or part of the Contributions made through the Site's mediation, in accordance with the provisions of French law in force.

Any claim related to the production of said tax receipts and the information contained therein must be addressed directly by the User to the Creators.

4.6 Information on Users Transmitted to Creators

In particular, to allow Creators to communicate with individuals interested in their Fundraiser, to animate their fundraising, and to send the promised Rewards and/or tax receipts, the Company communicates to Creators information about the identity of Users who have subscribed to their page, registered via the "coming-soon" feature to be kept informed of the launch of a Fundraiser, or contributed to a Fundraiser, as well as their postal addresses when provided by the User, in accordance with Ulule's Privacy Policy.

For more information on the data communicated by the Company to Creators, you are invited to consult Ulule's Privacy Policy.

Article 5. Conditions Applicable to Posting Comments and Sending Messages between Users

5.1. Responsibility for Messages and Content Posted by Users and Creators

The User or Creator is prohibited from posting any content likely to mislead other users of the site or constituting a false declaration. He alone is responsible towards other users, for damages suffered by the latter due to the inaccurate or misleading nature of these contents.

The User or Creator must ensure that he holds the rights, including intellectual property rights necessary for the publication of the contents he disseminates.

The User or Creator must ensure that he does not communicate personal data of third parties without their authorization. For more information on this subject, you are invited to consult Ulule's Privacy Policy.

The Company declines any responsibility resulting from the possible violation of third parties' rights.

Users and Creators are solely responsible for the contents and data they post online on publication spaces, comment spaces, FAQ, or any other space on the site allowing the publication of contents, and undertake to ensure that the published information does not violate any legal or regulatory provision in force. In particular, the User, or Creator is prohibited from posting any content that is manifestly or potentially illegal, whatever the support (sounds, texts, images, videos, etc.)

The Company does not exercise prior moderation on the messages and content posted online by Users, or Creators, or to which the Site may refer. It acts as a host within the meaning of article 6 I 2° of the LCEN, and as such engages in a simple storage activity.

5.2. Information of the Company by Users of the Site.

Any User is invited to report to the Company any illicit or manifestly illicit content by email, at the address [email protected].

5.3. Right to Delete Content and/or the Personal Account of the User or Creator.

Within the conditions and limits of the applicable regulations, the Company reserves the possibility to immediately delete, without prior notification and without indemnities, any illicit or manifestly illicit content of which it has become aware, as well as the Personal Account of any User or Creator who would have published illicit content.

Furthermore, in application of article 6 I 7° of the LCEN, the Company reserves the right to communicate to the judicial authorities, any element allowing the identification of any User who has posted manifestly illicit content brought to its attention and in accordance with Ulule's Privacy Policy.

Article 6. Duration of the Relationship with the Company

These General Terms and Conditions of Sale and Use apply for the entire duration of the use of the Site and until the account is closed for any reason whatsoever.

Article 7. Protection of Personal Data

The use of the Site and Ulule's Services involves the processing of personal data by Ulule. The management and protection of personal data of Users and/or Visitors and/or Creators are governed by Ulule's Privacy Policy accessible via the following link: https://www.ulule.com/pages/about/privacy/ .

Some data may be collected through cookies and similar Internet technologies. The Company invites you to consult its Cookie Policy accessible via the following link: https://www.ulule.com/pages/about/cookie-policy/.

Article 8. Responsibilities

8.1 Network Operation

To use the Services, the User must have the necessary equipment, software, and settings for the proper functioning of the Site. The User must have the skills, hardware, and software required for the use of the Internet. The User declares that he perfectly knows the characteristics and constraints of the Internet.

Given the specificities of the Internet network, the Company does not offer any guarantee of continuity of service, being held to this effect only by an obligation of means.

The Company's responsibility cannot be engaged in case of damages related to the temporary impossibility to access one of the services offered by the Site.

Any delay, suspension or cancellation in the dissemination of the Fundraiser due to technical failures inherent to the operation of the Internet, external to the Company and independent of its will, cannot give rise to any compensation of any kind and under any form.

The Company cannot be held responsible for a non-functioning, impossibility of access, or bad conditions of use of the Site attributable to unsuitable equipment, internal dysfunctions to the access provider of the User, in case of misuse of the Site or services by the User or due to the congestion of the Internet network in particular.

The Company declines any responsibility for any damage or loss related to the use or the impossibility of using the Site or its content, except for exceptions provided by law.

8.2 Modification of the Site

It is understood that the content of the Site is not fixed. Thus, all information contained on the Site is subject to be modified at any time, given the interactivity of the Site, without it engaging the responsibility of the Company.

8.3 Availability of the Site

The Company has an obligation of means for the provision of Services. It thus disengages itself from any responsibility for any unavailability, suspension or interruption of the Site or the Services that may occur as part of maintenance operations, hardware or software upgrades, emergency repairs of the Site or due to circumstances beyond its control (for example, but not limited to, in case of technical breakdown or failure of telecommunication links and equipment).

The Company strives to take appropriate measures to limit these disruptions to the extent that they are attributable to it.

Furthermore, the Company cannot be held responsible for indirect or unforeseeable damages as defined by articles 1150 and 1151 of the French civil code.

In accordance with article 1992 of the French Civil Code, the Company's liability can only be sought in case of fraud or faults committed in its management.

8.4 Use of the Site

The Company wishes to draw Creators' and Users' attention to the fact that by using the Site or Services and/or by posting content and information on the Site, some of the actions carried out on the Site and some information published will be made public and accessible to everyone. The Company therefore calls Creators and Users to be cautious about the consequences this disclosure may have on their privacy (for example, when describing a Fundraiser or when Contributing to a Fundraiser). For more information, you are invited to consult Ulule's Privacy Policy.

Once this information is published, the Company cannot be held responsible for the consequences of this disclosure.

The Company also wishes to draw Creators' and Users' attention to the fact that by posting content and information on the Site, they may disclose to the Company and/or the public personal data concerning third parties. The Company therefore calls Creators and Users to be cautious about the consequences this disclosure may have, for which they are solely responsible. They must therefore ensure that they have the right to disclose such data. For more information, you are invited to consult Ulule's Privacy Policy.

Once this data is communicated, the Company cannot be held responsible for the consequences of this disclosure.

The information provided by a User or Creator must be sincere, accurate and conform to reality. The consequences of their disclosure on their life and/or that of third parties are the exclusive responsibility of the User or Creator concerned.

It is reminded that the User takes the initiative to disclose and disseminate on the Site information, data, texts, content, photos, videos concerning himself. Thus, the User assumes full responsibility and renounces any recourse against the Company, in particular on the basis of the infringement of his right to image, his honor, his reputation, the intimacy of his private life, resulting from the dissemination or disclosure of information concerning himself, subject to legal provisions of public order.

The Company does not guarantee that the information presented is detailed, complete, verified or accurate. Documents, information, descriptive sheets, and, in general, any content present on the site are provided "as is", without any express or tacit guarantee of any kind.

The Company cannot be held responsible for the inaccuracy of information and content provided by other Users and/or the User himself.

Moreover, the Company cannot be held responsible for contents disseminated by a User likely to infringe the rights of one or several other Users or third parties.

8.5 Interaction between Internet Users

The Company disengages itself from any responsibility in case a dispute would arise between Users and/or Visitors and/or Creators who came into contact on the Site.

8.7 Hyperlinks

The Site contains links to third-party websites.

Linked sites are not under the control of the Company, and the Company is not responsible for the contents of these linked sites. The Company provides these links for convenience, and a link does not imply that the Company endorses or recommends the linked site nor that the Company is affiliated with it.

Linked sites are owned and operated by independent resellers or service providers, and as such, the Company cannot guarantee that you will be satisfied with their products, services, or business practices.

It is up to the User to perform all checks he deems necessary or appropriate before proceeding with any transaction with any of these third parties.

Article 9. Intellectual Property

9.1 Content Disseminated by the Company

9.1.1 Ownership of the Site and its Content

Brands (including Ulule) as well as derived logos are the intellectual property of the Company.

More generally, all rights, patrimonial and moral, of intellectual property, related to the content and information elements of the site belong to the Company, subject to any patrimonial right that may belong to a third party and for which the Company has obtained rights assignments or necessary authorizations.

The rights granted to the User for the use of the Site and the services provided by the Company do not entail any assignment nor any authorization to exploit or use any of the elements of the site.

All elements of intellectual property, including brands, designs, texts, hyperlinks, logos, images, videos, sound elements, software, layout, databases, codes, etc., contained on the Site and on associated sites are protected by national and international intellectual property law. They remain the exclusive property of the Company and/or its partners.

Consequently, except for prior and written authorization from the Company and/or its partners, the User may not proceed to any reproduction, representation, re-edition, redistribution, adaptation, translation and/or transformation, partial or integral, or a transfer to another site of any element composing the Site.

Users are authorized to reproduce on third-party websites the Ulule logo, but only to promote their Fundraiser and/or the Ulule site.

The User acknowledges and is aware that non-compliance with this prohibition constitutes an act of infringement punishable civilly and criminally.

9.1.2 Rights of the Database Producer

The Company is the producer of the database constituted by the Site within the meaning of articles L.341-1 and following the French Intellectual Property Code. Any extraction or use of the content of the database not expressly authorized can engage the civil and/or criminal liability of the author of the facts. The Company reserves the possibility to seize all legal means against people who would not have respected this prohibition.

9.2 Content Disseminated by Users

The User grants to the Company a license to use the intellectual property rights attached to the contents provided by the concerned User for the purpose of dissemination on the Site.

This license includes in particular the right for the Company to reproduce, represent, adapt, translate, digitize, use or sub-license the contents concerning the User (information, images, videos, description, search criteria, etc.) on all electronic communication media in the framework of providing its Services.

This license authorizes in particular the Company to present the Fundraisers on partner sites, or to allow partner sites to retrieve the data of these Fundraisers to present them on their own communication media online or offline.

The User expressly authorizes the Company to modify said contents to comply with the graphic charter of the Site or other communication media mentioned above and/or to make them compatible with its technical performances or the formats of the concerned supports.

These rights are granted worldwide and for the entire duration of execution of these General Terms and Conditions between the User and the Company.

The User is also prohibited from copying, reproducing, or otherwise using the contents relating to other Users other than for the strict needs of using the Services for personal and private purposes.

Article 10. Suspension and Interruption of Services

Without this creating an obligation to check the content, the accuracy, and the consistency of the contents, the Company is entitled to refuse, in accordance with press and publication usage and custom, the insertion of a Fundraiser.

The Company is free to delete or modify, before or after its dissemination, any content on the Site that is not in relation with the content normally expected, the editorial line of the Site or disrespectful of laws and regulations in force.

To this end, the Company is entitled to perform electronic monitoring to spot controversial contents. The Company reserves the right to suspend or limit access to the services subscribed by the User publishing contents disrespectful of laws and regulations in force, after having informed the interested party by any means.

Thus, without prejudice to the provisions of Article 12 "Termination", in case of non-fulfillment by a User of any of his obligations, the Company reserves the right to block any Fundraiser or content of the User concerned, to delete litigious messages or contents whatever their nature, to prevent the publication of all or part of a Fundraiser, and/or to block his access to all or part of the Services, temporarily or permanently, without counterpart or refund and without prejudice to the actions that could be exercised against the User.

In case of suspension and whatever the cause, the Company reserves the right not to refund, as a penalty clause, all or part of the credited amounts and which it deems necessary to repair the prejudice, whatever its nature, it could have eventually suffered.

Article 11. Force Majeure

The Company's responsibility cannot be sought if the execution of one of its obligations is prevented or delayed due to a case of force majeure as defined by the jurisprudence of French Courts and including, without this list being exhaustive, natural disasters, fires, the blocking of transportation means for any reason, total or partial strikes, internal or external to the company, company lock-out, the blocking of telecommunications or computer networks by any means (power failure, computer virus, etc.), government or legal restrictions.

Article 12. Termination

The User or Creator may request at any time the termination of his account, either directly via his user interface, by email at [email protected], or by mail addressed to ULULE SAS, 10 rue de Penthièvre, 75008 Paris, France.

These General Terms and Conditions of Use may be terminated by the Company subject to a notice period of one (1) month.

Furthermore, in case of non-execution or non-respect by the User of one of the obligations and stipulations provided in these presents, the Company may modify, suspend, limit or delete the access to the Site within a period of fifteen (15) days following a formal notice addressed to the User remained without effect, without the latter being able to claim any compensation of any kind, without prejudice to damages and interests that the Company would be entitled to claim to repair the suffered prejudice.

In case of serious breach of one of the provisions of the General Terms of Use, the Company will be well founded to terminate the account of the User without notice or formal notice, without any compensation and without prejudice to damages and interests that the Company would be entitled to claim to repair the suffered prejudice.

In case of termination, the ongoing Fundraisers during the Collection Period may then be stopped and the related Contributions give rise to a refund of the concerned Contributors.

Article 13. Final Provisions

13.1 Correspondence – Proof

The correspondences exchanged between the Company and the Users are mainly assured by email. Thus, in application of articles 1316 and following of the French civil code, the User recognizes and accepts that the information delivered by the Company by email and on the Site have authority between the parties and receive the same probative force as a handwritten writing.

13.2 Notifications

Unless expressly stipulated otherwise, notifications between the parties to these presents are made by email.

Notifications are deemed to have been received 24 hours after the email is sent, unless the sender is notified of the invalidity of the email address.

13.3 Applicable Law

By express agreement between the parties, these General Terms and Conditions of Use and the operations resulting from them are governed by French law.

They are written in French. In case they are translated into one or more languages, only the French text shall prevail in case of dispute.

13.4 Dispute Management

In case of difficulty or dispute between the parties regarding the interpretation, execution or termination of these General Terms and Conditions of Use, the parties must endeavor to resolve it in the best way and agree to seek an amicable solution in the spirit of these General Terms and Conditions of Use.

In case of dispute, you can submit a written complaint to our Customer Service, by email: [email protected] or by mail addressed to the following address: Ulule, Customer Service, 10 rue de Penthièvre 75008 Paris, France.

If you are not satisfied with the response provided by our Customer Service, or in case of absence of response within 2 months, you can refer to our Mediator - MEDIAFRAMA, for any claim introduced during the last twelve (12) months, electronically: www.mediaframa.com or by mail addressed to the following address:

The Mediator MEDIAFRAMA 41, Rue Simon Vollant Parc d’activité de la Cessoie Bâtiment B 59130 LAMBERSART

The solution proposed by the Mediator does not bind the parties, who remain free at any time to withdraw from the mediation process.

Consumer mediation:

• applies only to individual contributors;

• is limited to relations between funders and platforms (excluding relations with a Creator or a Payment Service Provider)

Failing an amicable solution, the most diligent party will seize the competent Courts.

BEING SPECIFIED THAT ANY DISPUTE WITH A USER ACTING AS A MERCHANT AND RELATED TO THE INTERPRETATION, EXECUTION OR TERMINATION OF THESE GENERAL TERMS AND CONDITIONS IS UNDER THE JURISDICTION OF THE COMMERCIAL COURT OF PARIS.

13.5 Divisibility

In case one or more stipulations contained in the General Terms and Conditions of Use are declared null, the validity of the other stipulations of these presents is in no way affected.

The stipulations declared null will be, in accordance with the spirit and the object of these presents, replaced by other valid stipulations, which, given their scope, come as close as permitted by law, to the stipulations declared null.

13.6 Waiver

The fact that the Company does not avail itself, at a given moment, of one of the provisions of these General Terms and Conditions of Use cannot be interpreted as waiving by the Company to avail itself of it later.

13.7 Assignment/Substitution

The Company reserves the right to assign to any third party of its choice all or part of its rights and obligations under these General Terms and Conditions or to substitute any third party for the execution of these presents, which the User accepts without reservation.

Legal Notices

14.1 Identification of the Publisher

The User is informed that the Site is published by the Company ULULE, a Simplified Joint Stock Company with a capital of 293,478 Euros, registered with the RCS of PARIS under the number 794 710 830, registered as an Intermediary in Crowdfunding (IFP) with ORIAS under number 17003008, whose registered office is located at 10 rue de Penthièvre 75009 Paris, France. Individual tax identification number (VAT number): FR57794710830. Our services can be reached via the user support, at the email address [email protected].

14.2 Director of Publication

The Director of Publication of the Site is Mr. Alexandre BOUCHEROT, whose email address is [email protected]

14.3 Host of the Site

The Site is hosted by the Company Enix whose contact details are as follows:

Enix, a simplified joint stock company with a capital of 8,100 Euros, registered with the Paris RCS under number B 481 912 970, whose registered office is located at 40 rue de Cléry, 75002 Paris, France.

14.4 Contact for Any Complaint Concerning the Site and/or its Content

The email contact for any complaint concerning the Site and/or its Content is [email protected]

APPENDIX: MANGOPAY PAYMENT SERVICES FRAMEWORK CONTRACT

TERMS AND CONDITIONS FOR MANGOPAY PAYMENT SERVICES, Version in force from 9 October, 2025